I ordered a pair of Nike running shoes through Amazon dealer "SHOESTATION.COM". The shoes arrived and I left them in the box for a month since they were for an upcoming class I was taking. A month later I noticed some of the stitching coming out on the upper part of the shoe. Although the damage was mainly cosmetic and didn't really compromise shoe function(yet), it still shouldn't have happened after only 3 uses. It seemed to unravel more each time the shoe is worn.
I contacted the seller by telephone and they told me to use the email feature through Amazon. I used Amazon's email feature, which allowed me to upload pics of the damage, and submitted it to the seller. The seller said that it appeared to be a manufacturer defect and told me I would have to take it up with Nike. I replied to the seller telling them I was displeased and that I didn't think I should be having to chase down Nike when SHOESTATION sold me the shoe, via Amazon.com. They told me they couldn't help me and gave me a telephone # for Nike customer service.
I contacted Nike and get this, SHOESTATION is on their list of UNAUTHORIZED SELLERS!!!!!!!! That's right, Nike can't or won't do anything about it since I bought from an unauthorized Nike dealer. I will now be heading to a shoe repair shop to get my shoe re-stitched.
Don't let the same thing happen to you. Stay away from anything being sold by SHOESTATION.I love these shoes! If I could still find them I would buy more. I have two pair now and my feet feel great in them!
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